So - how do I 'un auto refill' my account? Looking at my Skype account I signed up for auto-refill a couple of years ago (probably when they were promoting it) & have only topped it up one time since then - until the hacker did yesterday.
I didn't realize you could do the individual top-up each time vs. I rather go through the pain entering my billing info when refills are needed with Skype. FedEx was the carrier to deliver that card.įWIW, I've never opt for auto-charge/top-ups for my Skype account for a couple of reasons: no close to 'real-time" tech support & too many hacking incidents. Years back, Chase was willing to send me my new card (not replacement) to my international destination since I wasn't able to receive the card before I took off. I would think Chase should be able to express or overnight a replacement card to you. You meant this linked Chase card was your only credit card for business trips? I would think you at least had another backup cc when your primary one fails to work for whatever reason. If not, then I'll take the card w/ me (along w/ some cash) & shut it down upon my return & get Chase to do the reversal then.Sharon, If there are additional charges I'll shut down the account & just bring a few thousand in cash w/ me for the biz trip. we decided to do a 'wait & see' until tomorrow morning. On a dif note - in reading the Skype tech support board, there were a lot of recent posts about people's accounts getting hacked/lots of charges, so heads up on that.
Not sure that makes sense, but it's just before midnight, I'm tired, and worst case I spend the morning w/ Chase.
If not, then I'll take the card w/ me (along w/ some cash) & shut it down upon my return & get Chase to do the reversal then. So since it's almost midnight here (I was on w/ Skype for 2 hours!) & we think no more charges will be made since my Skype info was changed, we decided to do a 'wait & see' until tomorrow morning. So I call Chase to do the challenge on the 5th 25Euro & they want to shut down my account, but can't get me a replacement card before I go on the road for a biz trip. I said, so put my account back to what the Skype credit was yesterday, but she can't figure out exactly what that will be until we know what Chase is charging back - something like that. I said I'm not paying the exchange fee, and rep says she'll issue a voucher. Well I have to do the conversion myself per them, but then - get this - they ding me w/ a currency exchange conversion fee on both the hacked to Euro & the getting it back to normal to US. So then I say well convert my Skype credit back to US & get it back to yesterday's balance. Should I tell Skype to reverse the 5th too? Why they didn't just do all 5 reversals is beyond me. So the Skype rep reverses charges on 100 Euros but says I'll have to challenge the 5th w/ the bank, as the hacker made Skype calls.
#HOW TO CHECK SKYPE CREDIT CODE#
And evidently made $16 in Skype calls (to country code 37, wherever that is too tired to search).
#HOW TO CHECK SKYPE CREDIT PASSWORD#
Change id back to what it was & change password to new one.īut the hackers made 5 25Euro charges (top-ups), which pulled money from the account my top-up was linked w/. So tonight I'm on my normal email account just before going to the Skype tech support board, & find a message saying my Skype handle/login has been changed per my request - which I didn't do - so of course I can't log into my account.įinally get to Skype live tech support & we go through all the rigamarole. Skype doesn't make it super easy to find cust support, but they have a tech support board which I posted on last night. So last night I get an email from Skype that my request to change my Skype credit from US to Euro was successful - but I didn't request that.
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